Refund Policy
Dash organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to bydashm.shop.
Our approach at Dash to starting a request
The following starting a request guidance applies to the Dash storefront at bydashm.shop. A return or exchange begins when you, contact us at Support@bydashm.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Details from Dash on condition of returns
For purchases made through bydashm.shop, Dash applies the following guidance on condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Dash handles eligibility
For purchases made through bydashm.shop, Dash applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
refund timing at Dash
For Dash customers at bydashm.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
support at Dash
Dash publishes this support guidance for customers using bydashm.shop. For return or exchange assistance, contact Support@bydashm.shop or 5415204545.
Our approach at Dash to order problems
This order problems section covers orders and visits through bydashm.shop for Dash. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Dash: exceptions
Customers using bydashm.shop can rely on the following Dash guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashm.shop
Phone: 5415204545
Physical address: 202 Bicentennial Ave, Darfur, Minnesota, 56022, United States